Please review the information here and if you find that your question is not addressed, please connect with us!

Our START info desk on Zoom will be open from Monday through Friday, 10 a.m. to 4 p.m. PDT, and on Saturdays from 10 a.m. to 1 p.m. PDT.

Click or visit http://beav.es/4RP to join the Zoom info desk and ask any questions you may have!

Virtual START Registration FAQs

A: Virtual START registration will open on Monday, May 18, 2020, at 2:00 p.m. Pacific time. You must have paid your Advanced Tuition Deposit (or have applied for and received an exemption) before this time in order to register. Note that there is a 1 hour processing time after you pay the ATD/are granted exemption before you are able to access the virtual START registration system. You can find the link to access the virtual START registration system on the New Student Programs & Family Outreach homepage, just look for the orange button that says "Click here to register for virtual START"!

A: You may make changes/edits to your virtual START reservation up until the date that your virtual START wave begins. Most commonly, students choose to add a guest/family member to their registration. To make changes, log back in to the registration system and click to the page where you'd like to make a change. Be sure to submit the registration again once you've completed your changes. You will receive a new confirmation letter reflecting your changes after you’ve submitted them.

If you would like to add a guest/family member to your registration after your virtual START wave date has begun, please email newstudents@oregonstate.edu with your name, student ID number and the name and email for each family member you would like to add to your registration.

If you've decided not to attend Oregon State, to cancel your virtual START registration please email newstudents@oregonstate.edu with your name, student ID number and let us know that you will not be attending OSU/virtual START.

A: Unfortunately, we do not keep waiting lists.

A: If you need an accommodation in order to participate in virtual START, you can request an accommodation relating to a disability within the virtual START registration for yourself and/or for a family member. If you have already registered, you may still log back in and update/edit your reservation to reflect the request.

A: For summer 2020, rather than registering for a specific START session date, you are registering for a virtual START "wave" or date range. As you navigate through the registration portal, you'll see that your registration options are broken up by two-week ranges. This "wave" signifies the time during which your contact information will be passed along to your college to schedule an advising and course registration appointment for you if you have completed the Part 1 pre-advising module already. Your contact information will not be shared with your college until you have completed all requirements in the Part 1 pre-advising module.

Virtual START Program FAQs

A: You must complete the Part 1 pre-advising module for virtual START before you can move on to Part 2 academic advising and course registration. If you have completed the Part 1 pre-advising module, your contact information will be passed along to your college/major when your virtual START wave dates ends. Your college will reach out to you via OSU email approximately a week or two after your virtual START wave date range ends to schedule your advising and registration appointment. Please note that your advising and registration appointment date will be later than your virtual START wave date range.

If your virtual START wave passed two weeks ago or more, and you did not receive an email from your college, please email newstudents@oregonstate.edu with your name and student ID number for assistance.

A: Virtual START will be conducted in three parts for students:

  1. Pre-advising (completed in Canvas)
  2. Academic advising and course registration (completed via Zoom/other virtual meeting options)
  3. Post-advising (completed in Canvas)

During Part 1 pre-advising, students will have the opportunity to change their major (optional if desired), take the required math placement test, watch videos that will help you prepare for your academic advising appointment and other tasks. After a student registers for virtual START, they will be added to a Canvas site for the pre-advising module. Responding to all components of this module will be required before you can move on to Part 2. We highly encourage students complete the Part 1 pre-advising module before the conclusion of their START wave date range.

When your START wave date range occurs, if you have completed the required components of Part 1, your contact information will be sent to your college. During your START wave date range, your college will contact you via ONID email to schedule Part 2 academic advising and course registration appointment. Please note that your appointment day/time may occur after your START wave date range - we appreciate your patience as our outstanding academic advising team works to serve all incoming students!

During Part 2 academic advising and course registration, you will meet with your college to discuss what courses you need to register for during fall term, and they will teach you how to register for courses online. Every college does academic advising and registration in their own unique way, so your advising and registration experience may look different than another student's experience. Once you have completed this part, you will officially have your fall term class schedule!

During Part 3 post-advising, you will be added to another Canvas site for this module. You can expect this site to introduce you to tons of important Oregon State resources that will help you be successful as a student. You'll learn about different student services, find out how you can get involved at OSU and you'll get important reminders about your next steps to complete before fall term classes begin. These resources will be in a variety of formats: informative PDFs, pre-recorded videos, live webinar sessions and more. You'll also have an opportunity to connect with other new students as well as our START Leaders during Part 3! START Leaders are current OSU students who are excited to get to know you, answer any questions you may have about being a student at OSU and make sure that you feel prepared to start classes in the fall.

A: Even though you can't come to campus, our amazing academic advisor team will use technology to connect with you at home or wherever you may be! Colleges will reach out to students via email to set up a day/time for an academic advising appointment that will be conducted via Zoom or other virtual/remote options. During that appointment time, advisors will help you know what classes to register during fall term and will show you how to register for classes online. Each college conducts their advising appointments slightly differently, so your advising experience may be different than another student's experience.

A: We highly encourage you to do so! For summer 2020 with virtual START, we are creating content specifically for parent/family members to learn how to best support their student through the college transition. This will include information about student transition, Oregon State resources that will help students be successful, housing/dining information and much more. Click here for our virtual family START website to see the dates/times of our live webinars, as well as recordings of previous webinars. To request live captioning during Virtual Family START, please submit a request at least one week prior to the scheduled session.

When students add a family member to their registration, be sure to include your family member's correct email address so we can share the virtual family START content directly with them.

A: For summer 2020, there will be no cost for students or family members to attend virtual START.

A: We know that a virtual START experience means you won't get to join us on campus for programming, but our campus partners have worked hard to bring you the same START content virtually. We'll introduce you to a ton of vital information about living and dining on campus during the Part 3 post-advising module of virtual START. Families will also hear this important information during virtual family START. In the meantime, feel free to check out University Housing & Dining Service's 360* tours of every residence hall on campus. You can learn about the halls, including amenities, room sizes and more, all from their excellent website resources.

A: We have a fantastic team of START Leaders who are all current students at Oregon State University that will be ready to "meet" you all online! Stay tuned for ways to engage with current students and other incoming students during the Part 3 post-advising module of virtual START.

A: During the Part 3 post-advising module of virtual START, we have created an online experience to introduce you to the many departments and organizations that exist here at OSU for students! You'll have a chance to interact with these departments in a variety of ways: through informative PDFs, pre-recorded videos, live webinar sessions and more.

A: All first-year students regardless of previously completed IB/AP/transfer credit must take the ALEKS math placement test to ensure we have adequate seating in the required math/chemistry courses you need. All transfer and post-baccalaurate students newly admitted to OSU must take the ALEKS math placement test, unless your OSU transcript shows that you have earned a C- or better in a college-level math course from another college or university; or via a CLEP exam, AP exam, or IB exam.

If you feel you did not do well on the test and should be at a higher level, you may retake the test. You will need to complete this test online and submit your score in order to complete the Part 1 pre-advising module of virtual START. You cannot progress on to virtual START Part 2 academic advising and course registration until you have completed the math placement test. You will receive more information about the test in the Part 1 pre-advising module for virtual START.

A: Students with previous training or experience in a second language who do not have advanced placement or college credit are required to take a World Languages & Cultures Placement Test before enrolling in a language course. The placement test for most languages is completely online and will need to be taken prior to your academic advising and registration appointment. You will receive more information about the test in the Part 1 pre-advising module for virtual START.

A: Yes! You will gain access to the Canvas Part 1 pre-advising module within 2 days of registering for START. Once you complete the Part 1 pre-advising module, your contact information will be passed along on a rolling basis to your college for advising next steps.

A: Yes! Contact information will be shared on a rolling basis with colleges as students complete the Part 1 pre-advising module.

A: Yes! We know that many parent/family members prefer to receive information in Spanish, and we will be building an entire START Bilingue program in Spanish for family members virtually. If your parent/family member would like to attend virtual START Bilingue to get the virtual family START information provided in Spanish (including information about housing and dining, campus resources, safety, etc.), please make sure you add guests to your START registration. There is no limit on how many family members you can add. Please make sure you add their correct email address - New Student Programs & Family Outreach will email families in July with more details about virtual START Bilingue! Families can also find information (including dates/times of webinars and recordings of previous webinars) on our virtual family START page

A: No. For virtual START during summer 2020, any student type (first-year or transfer) can register for any START wave date! This should make it much easier during the registration process since you can sign up for any available dates you see. But don't worry - your academic advisor will be able to look at any transcripts from previous institutions so they can make sure that you are registering for classes that you will need to count toward your degree!